Intelity takes part in voice technology pilot program

A pilot program tested the ability to request services, place orders and request information about the local area, weather, events and more. Photo credit: Intelity

Intelity’s voice solution has been successfully used during a voice technology pilot program conducted by the Howard Hughes Corporation. Using Intelity’s in-room tablets and customizable voice-request skill, the program tested the ability to request services, place orders and request information about the local area, weather, events and more. Using this technology, individuals also would have the ability to control the climate, lights and TV in their guestroom solely by voice. 
 
“Our goal is to leverage existing technologies and explore new, game-changing ways to give our guests and residents a truly meaningful, interactive experience that is easy and intuitive to use,” Michael Caplovitz, HHC's VP of innovation, said in a statement. “We are committed to implementing smart city technology across the portfolio, letting innovative systems such as voice technology be a brand differentiator and a way to greatly enhance the way people live, work and play—whether at a residential building, a hotel or an office space.”
 
Intelity was chosen for this project due to its custom voice request skill, deeply integrated back-end platform and ability to deploy solutions at scale, according to HHC. 

Suggested Articles

M3 has partnered with Avero, a restaurant revenue-management software company serving the food-and-beverage industry.

Wyndham is relaxing requirements for Wyndham Rewards members to achieve status for the rest of 2020.

This roundup features details on 15 new properties operating in the United States.