Smart hospitality solutions provider Hudini and identity verification company Incode Technologies have formed a strategic partnership that will let Hudini customers deploy identity verification during the check-in and checkout processes through enhanced digital biometric technology.
“Hotel guests crave seamless experiences when they travel,” said Prince Thampi, founder and CEO at Hudini. “As a leader in biometric identity verification, Incode’s solution removes these challenges and helps to maximize the digital guest experience, without compromising on security or privacy. Through our partnership with Incode, we are excited to offer fully automated identity verification to our check-in and check-out features across our partner hotels.”
The partnership will include the following:
- Transparent guest identification: Before arrival, Incode’s technology validates the identity of a guest. This allows guests to identify themselves at their convenience, triggering Hudini’s systems to match the profile.
- Automated digital IDs: A digital profile of each guest is automatically created by Hudini from existing IDs and payment sources, eliminating the need for manual forms.
- Integrated experience: Once onboarded, guests can use their face to fully manage their respective journey from booking, accessing a digital key and ordering amenities and room service.
- Contactless payments: Using biometrics, Hudini lets guests pay for any service across the property without the need for a physical payment card.
“The hospitality industry is going through a period of modernization, and it is important that hotels look to leverage best-in-class technology,” said Ricardo Amper, CEO and founder of Incode. “Together with Hudini’s proven track record of enabling digital transformation in the hospitality sector, we believe our solution can help brands to drastically enhance their guest experiences.”