LG unveils guestroom products with voice assistant technology

The intuitive LG Pro:Centric platform makes switching between content options fast and easy. Photo credit: LG Electronics

LG Electronics unveiled new smart features with advanced in-room voice assistant compatibility. LG is empowering hoteliers with futuristic display technology designed to promote in-room connectivity, making guests' and AV managers' lives easier, according to Michael Kosla, hospitality VP, LG Electronics USA Business Solutions.

“Smart technologies are being adopted in the home at a meteoric pace, and when you analyze the trend line in the lodging industry you see that consumers are beginning to demand those same smart conveniences when they're traveling and staying at their favorite hotels,” Kosla said in a statement. “LG has long been an innovator in the hospitality industry and is an emerging leader in smart home technologies. Now, we're introducing new technologies set to transform the guest experience and to provide our customers a host of options that will both elevate their guests' stay and improve their technological infrastructure at the same time.

Consistent with its “open platform, open partnership, open connectivity” philosophy, the hotel TV smart ecosystem enables end users to work with a range of leading external partners, including compatibility with Amazon Alexa and the Google Assistant.

Virtual Roundtable

Post COVID-19: The New Guest Experience

Join Hotel Management’s Elaine Simon for our latest roundtable—Post COVID-19: The New Guest Experience. The experts on the panel will share how to inspire guest confidence that hotels are safe and clean and how to win back guest business.

With increased compatibility, LG hotel TVs can now provide a convenient and connected in-room experience that fits the needs of each guest's individual lifestyle and preference. For example, LG’s voice assistant compatibility can allow guests to control other smart devices in the room, including lights, drapes or door locks.

LG delivers further voice recognition assistance to the guest room with its Pro:Centric smart TV platform. With similar IoT capabilities found in LG’s highly-acclaimed webOS-enabled consumer TVs, LG's new Pro:Centric-enabled hotel TVs will offer hoteliers and AV managers the ability to supply more content options and greater connectivity than ever before.

The intuitive LG Pro:Centric platform makes switching between content options, including broadcast TV, streaming services, external devices and today's most popular entertainment providers, simple and fast. Pro:Centric also has a Smart Share feature, which makes connecting to personal devices in order to access photos, music or movies easy.

Suggested Articles

Demand came in 67,000 rooms lower during the week ended July 4 than the previous week, according to Jan Freitag, STR’s SVP of lodging insights.

The In-Seat Contactless Platform is meant to give guests touch-free control over food and beverage at hotel restaurants.

As the economy slowly begins to right itself, hotels can look toward an unexpected way to save on operating costs: their trash.