Hotels can demonstrate the speed and reliability of their Wi-Fi to guests before they make a reservation with a live internet performance widget. Developed by remote internet measuring service Epitiro, the new widget can be added to any hotel website to reveal at-a-glance, up-to-the-minute performance figures, averaged for any time period.
“Wi-Fi has become one of the most important ingredients of a hotel guest’s experience and is relied upon to support high volumes of connected data, used by an increasing array of personal and business devices,” Epitiro COO and Co-Founder Des Owens said in a statement.“Customer expectations have soared as the connected world expands and for some, particularly business travelers, fast, reliable Wi-Fi has become far more than a nice-to-have—it has become critical to their hotel stay.
Branded to suit each business, the Epitiro widget can be quickly added to websites. The remote internet monitoring system uses plug and play "virtual agents" to continually measure and report on end-to-end internet services. The system monitors speed, service availability, accessibility, reliability and application performance.
The new widget can also be shared on a hotel group’s intranet, alongside results for other hotel networks, to provide an at-a-glance summary of live W-Fi performance across all premises.
“This allows IT managers or managed service providers to react swiftly should things go wrong,” Owens added. “They can select which metrics to include—from upload and download speeds to web page load times and latency—while Epitiro’s in-depth suite of tests and diagnostics enables them to dig beneath the surface to remotely troubleshoot, where and when required."