In London’s East End, the Town Hall Hotel will be adding Agilysys Stay PMS, Agilysys Sales & Catering, rGuest Express for mobile check-in/out, Agilysys InfoGenesis POS and IG Flex for mobile POS.
“When we realized it was time to replace our aging PMS, we looked for an experienced partner that we could trust when investing in a relationship, not just software, and who could offer us a comprehensive solution suite” said Lizzy Kelk, general manager at Town Hall Hotel. “With a modern tightly integrated suite of products that look smart and will help enable easy staff training, Agilysys understood our vision and offered continuing product innovation to grow with us and support our future plans for the hotel.”
The Agilysys integrated solution suite is expected to help the Town Hall Hotel team streamline systems and processes, simplify existing and new staff training and take advantage of solution integrations. Staff will be able to access guest preferences and itineraries at every interaction throughout the guest journey. The solutions are expected to help staff spend more time focused on the guest, from check-in to fine dining, while managing hotel and catering operations.
“We are pleased to add Town Hall Hotel to our list of exclusive hotel customers,” said Ben Curtis, MD EMEA at Agilysys. “Agilysys’ comprehensive integrated yet modular set of solutions comes complete with open APIs that support easy integration not only among our own products but with third party applications as well. This unique combination of tightly integrated end-to-end Agilysys hospitality products with API-based extensibility ensures streamlined implementations and continued rapid innovation.”