LUX Resorts & Hotels plans for growth with new RMS

LUX Resorts & Hotels is looking to double its properties by 2020.

LUX Resorts & Hotels implemented the Infor EzRMS revenue management software across eight properties. The application is set to support more than 1,400 rooms as part of a strategy to drive growth and maximize revenue at the Mauritius-based luxury resort operator.

Infor EzRMS will provide revenue strategy recommendations per room category and channel that are intended to optimize yield throughout the LUX property portfolio. Infor EzRMS will deliver daily, weekly and monthly business insights to the senior management at LUX. The ability to intelligently split the hotels’ budget into a series of daily targets will help drive better performance monitoring and enable proactive decision-making that focuses on the revenue secured by direct bookings, partners and agencies.

The transactional data insight within Infor EzRMS will help drive improvements in contract evaluation between LUX and tour operators and travel agencies. The application will calculate incremental value in terms of room nights and revenues, upgrades and booking lead times by contract. These insights can be used to help optimize the profitability of the resorts in the LUX portfolio by combating revenue displacement and improving visibility into sales and marketing activity with partners. 


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“We are looking to double our number of properties by 2020, which represents a huge leap forward for us,” Tobi Kuhlang, head of global revenue management, LUX Resorts & Hotels, said in a statement. “As a result, we needed a system that can support our growth and quickly deliver the information that we need to maximize profitability. Infor EzRMS will drive more accurate forecasts and stronger real-time reporting to help us achieve that objective.”

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