Maestro PMS sets 2018 development roadmap 

Blackshear Resort and Golf Club recently updated its ResWave online booking site to include individual photos to improve guest appeal. Photo credit: Maestro

Maestro PMS released its 2018 Product Development Roadmap, which includes versatile mobile processes, online booking innovations that drive revenue and flexible two-way mobile guest engagement that personalizes service.
“In 2018, Maestro’s new mobile and cloud-based solutions leverage the latest technologies to provide systems that make operators successful,” Maestro PMS President Warren Dehan said in a statement. “Maestro’s property software systems place an emphasis on delivering high-touch service. This year we will launch a tablet application for mobile front office operations to personalize guest service. We will also enhance our ResWave online direct booking platform with extensive gift card functionality to simplify revenue generation.”
Maestro’s 2018 development forecast includes two-way mobile guest texting for greater personalized service between guests and property teams. “Our two-way text functionality will allow guests to connect with staff for a near real-time response to requests,” Dehan said.

Maestro’s new e-Signature capability enables independent operators to close more meeting and event business by letting clients and meeting planners execute digital contracts for sales and catering and room reservations remotely to save time. 

In the coming year, Maestro’s spa and activities system will include tablet-based visitor information intake functionality. This will simplify creating a digital visitor record with service preferences and designated health information.

Virtual Event

Hotel Optimization Part 3 | January 27, 2021

With 2020 behind us and widespread vaccine distribution on the horizon, the second half of the new year is looking up, but for Q1 (and most likely well into Q2) we’re very much still in the thick of what has undeniably been the lowest point of the pandemic. What can you be doing now to power through and set yourself up for a prosperous 2021 and beyond? Join us at Part 3 of Hotel Optimization – A Virtual Event on January 27 from 10am – 1:05pm ET for expert panels focused on getting you back to profitability.

“We have used Maestro for more than 10 years and had two system upgrades,” said Jason Smith, GM of Lake Blackshear Resort and Golf Club in Cordele, Ga. “Maestro’s front office, sales and catering and ResWave direct booking systems are key to making our property successful. They recently upgraded our ResWave online booking site to include individual photos to improve guest appeal.”