The Mohegan Sun gaming and entertainment destination in Uncasville, Conn., and Mohegan Sun Pocono in Wilkes-Barre, Pa., have implemented two of Duetto’s cloud-based applications. The GameChanger for pricing and ScoreBoard for reporting, as well as Duetto’s newest product, the Duetto rate engine, will help drive more profitable revenue at the casino hotels.
With GameChanger, Mohegan Sun has better visibility into total customer value and the ability to shape reinvestment and marketing decisions to attract the most profitable guests. With ScoreBoard, the revenue team has the ability to create intelligent reports and deliver actionable insights to key stakeholders in real time. The Duetto rate engine will integrate with Mohegan Sun’s booking engine and power Mohegan Sun’s Momentum rewards program.
Jesse Sturges, director of strategic marketing at Mohegan Sun, said in a statement that his team was looking to partner with a forward-thinking technology company that would help them better forecast future demand and make data-driven pricing decisions.
“We were looking for a revenue system that provided more flexibility and innovation,” Sturges said. “The gaming market is evolving every single day and we wanted a partner that could help us stay ahead of the curve.”
Mohegan Sun was developed in 1996 by the Mohegan Tribe of Connecticut. Today it features three casinos, two hotel towers with a total of 1,563 rooms, two spas, a 130,000-square-foot retail shopping experience, more than 275,000 square feet of meeting space and a 10,000-seat arena.
Mohegan Sun acquired the Pocono Downs racetrack in 2005 and began a major expansion. It began operation in November 2006 as the first slots casino in the state of Pennsylvania. Mohegan Sun Pocono features more than 2,000 slot machines, live table games and a harness race track, and recently announced a plan to offer sports betting at an on-site lounge as well as by way of a mobile platform.