Nuvola has partnered with StayNTouch, A Shiji Group brand, to introduce a two-way interfaced solution specifically designed to ease and strengthen operational processes for the hospitality industry. The new solution allows Nuvola’s platform and StayNTouch’s property-management system to work cohesively as a digital assistant for staff to manage daily tasks and provide guests with better overall service.
The new integration allows hotels to seamlessly migrate reservation data from StayNTouch to Nuvola and vice versa, leading to benefits that stem from staff task management to the guest experience. The technology developed by Nuvola and StayNTouch is customizable to fit specific property needs, ensuring resorts and hotels of all sizes can benefit from this new offering.
“For a two-way operating system to be successful, it is imperative that both partners perfectly align in robust solutions and development processes,” Nicole Dehler, VP of product at StayNTouch, said in a statement. “Nuvola’s intuitive and innovative software complements the PMS system we have created for hoteliers and has made them an ideal company to partner with to offer a dynamic and complete hotel-focused solution. We look forward to now being able to offer our clients the Nuvola platform working cohesively with StayNTouch.”
Recognizing that equipping staff with a mobile and consistently easy to use software is the key to elevating the guest experience, the integrated solution focuses on mobility for staff members. Employees within a hotel can access and edit, in real-time, either system from the convenience of their phone or mobile device, and all information is stored and visible on traditional desktop devices, also. Staff can complete and track tasks instantly.
