OpenKey selects Acuant for mobile key app security

OpenKey has partnered with Acuant to implement secure check-in via smartphone. The OpenKey app enables hotel employees to generate and manage mobile keys for their guests. After downloading the app, guests can use their smartphones to access their hotel rooms and amenities such as pools and fitness centers. This minimizes check-in times, provides a favorable guest experience by removing the need to carry around RFID cards and solves the problem of lost and demagnetized keys.

Acuant's authentication capabilities power the OpenKey app function for collecting and managing ID or passport information for regulatory and billing information. Through instant ID verification and authentication, Acuant allows hotel guests to securely check in without spending time in long lines and waiting for manual entry and photocopying by hotel employees. Independent hotels nationwide have implemented OpenKey digital keyless entry with confidence in the security of the underlying Acuant technology.

"In an industry where service, convenience and security are critical, hotel employees often follow time-consuming manual data entry tasks, which only increase the wait-time for guests," said Yossi Zekri, chief executive officer of Acuant. "Our partnership with OpenKey allows guests to bypass the front desk, while still upholding secure room access."

Virtual Event

HOTEL OPTIMIZATION PART 2 | SEPTEMBER 10 & 24, 2020

Survival in these times is highly dependent on a hotel's ability to quickly adapt and pivot their business to meet the current needs of travelers and the surrounding community. Join us for Optimization Part 2 – a FREE virtual event – as we bring together top players in the industry to discuss alternative uses when occupancy is down, ways to boost F&B revenue, how to help your staff adjust to new challenges and more, in a series of panels focused on how you can regain profitability during this crisis.


"Whether traveling for business or leisure, guests do not want to wait in long lines at the front desk, or worry about losing their key cards," said TJ Person, CEO of OpenKey. "As the hospitality industry evolves, our partnership with Acuant will enable hotels to provide guests with a more convenient check-in process.  Our technology helps hotels improve their guest experience during their visit."

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