The Pavilions Hotels & Resorts has deployed Infor's hospitality-management system for its hotel operations and Infor SunSystems for its financial operations in its properties in Bali and Phuket, Indonesia; Madrid; and Amsterdam properties. The Hong-Kong based company owns and operates luxury hotels, resorts and manages experiential travel across Asia and Europe.
The Pavilions Hotels & Resorts deployed Infor HMS and SunSystems to streamline processes and establish a unified system across the brand’s global properties, enhancing efficiencies and agility. The company is also planning to deploy these solutions at its upcoming properties.
"As we continue to grow as a business, it is paramount that our systems keep pace and help us achieve global reach,” said Siobhan McHenry, group director, The Pavilions Hotels & Resorts, in a statement. “Through our deployment, we anticipate significant time savings and reductions in errors, which in turn will make us more agile and nimble. We wanted to deploy a true cloud-ready application that has a single source of truth and unifies our systems globally.”
Infor HMS is designed specifically to meet the needs of hotel companies. The solution combines enterprise power and streamlined workflow in a multi-property environment, providing the proven technology to support long-term growth.
With SunSystems, The Pavilions Hotels & Resorts can manage all of its financial transactions and reporting through a single, global platform. This helps the Executive Team at the Pavilions facilitate better decision-making.