Pulse Hotels & Resorts has adopted IDeaS' G3 revenue-management system across four of its properties in the Maldives to improve forecasting, better manage operational resources and gain market share.
Given its portfolio of resorts is diverse in relation to product and price positioning, Pulse Hotels previously faced challenges in implementing a centralized, unified approach to revenue management that maximized revenue opportunities for each property and room type. The brand engaged IDeaS and its G3 RMS to gain a competitive advantage and drive market share through optimal pricing and accurate forecasting to manage operational resources and reduce occupancy gaps.
“We conducted a thorough evaluation of various RMS vendors," Pulse Hotels COO Althaf Mohamed Ali said in a statement. "Through this process, we were able to verify each system’s capabilities to address our needs. Not only did IDeaS demonstrate the ability to help us mitigate the challenges we face, but the amount of information and functionality the platform provides to a revenue manager through forecasting and price predictions exceeded our expectations.”
Distributing rates beyond 365 days, segment-wide forecasting, and the ability to incorporate competitor data into the forecasts were key in the selection process. IDeaS Investigator allows properties to determine if the forecasts and pricing decisions are the most optimal ones. The visualization of different datasets and price points can yield different results, allowing revenue managers to learn from the RMS.
Diversified portfolios often use multiple PMS vendors so IDeaS integrates with PMS vendors to ensure operations can be centrally managed, monitored and implemented across the portfolio. Through accurate forecasting, dynamic revenue automation helps property groups better manage operational resources, reduce occupancy gaps and maximize stakeholder benefit.