Remington Hotels overhauls revenue-management process

The implementation of IDeaS G3 RMS was a critical part of Remington Hotels' back-end technology overhaul. Photo credit: IDeaS Revenue Solutions

Remington Hotels has implemented IDeaS Revenue Solutions’ G3 revenue-management system at its 12 independent luxury U.S. properties. After a thorough evaluation of leading RMS providers and solutions, Remington selected to integrate IDeaS with its existing property-management system, Springer-Miller’s SMS|Host, based on G3 RMS’ ease of use, sophisticated analytics, forecast accuracy, clear decision outputs, guided training and ongoing support. 

Remington’s independent portfolio covers a wide range of property types and guest segments across 1,800 total rooms. The implementation of IDeaS G3 RMS was a critical part of Remington’s back-end technology overhaul to create a scalable, unified setup and enable more consistent data and processes across its properties. 

Remington’s 12 independent properties previously had operated in manual revenue-management environments with limited data collection and storage processes in place, resulting in truncated and inconsistent analytics. G3 RMS’ automated analytics enable more in-depth and comprehensive data-driven decision empowerment. 

IDeaS G3 RMS has empowered Remington’s revenue managers with real-time projections and group displacement as well as a clearer, longer-range view of upcoming market conditions and forecasted demand. Within a few months of implementation, Remington has already experienced a positive improvement in projected revenue across its independent portfolio. 

“I’m a huge believer in RMS technology,” Gilbert Arredondo, divisional VP revenue management for Remington Hotels, said in a statement. “Our industry needs to do a better job embracing and trusting these systems. Forecast accuracy drives everything you do, and an accurate RMS will pay for itself 10 times over."