Resorts World Genting Malaysia implements InvoTech uniform system

Resorts World Genting Malaysia

Resorts World Genting Malaysia implemented a uniform-management and control process with InvoTech's RFID uniform system. The InvoTech Uniform System automatically tracks RFID-tagged uniform pieces when issued to employees, and as the pieces are shipped to and received back from the laundry.

The RFID technology allows for multiple uniforms to be processed simultaneously and automatically, significantly benefiting the large-scale operation at Resorts World Genting Malaysia that consists of six hotels, theme parks, restaurants, casino, entertainment and convention facilities. The InvoTech uniform system establishes organization, control, accountability and efficient processes.

"The InvoTech system installation and training was very organized and professional. The system has extensive reporting capabilities, and provides the control and information required to operate most efficiently,” said Victor Foo, VP of Hotel Operations at the First World Hotel. “We are looking forward to the ongoing cost-saving benefits provided by the InvoTech system.”


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The uniform system at Resorts World Genting Malaysia also interfaces with automated uniform sorting and distribution conveyors to streamline the uniform storage and retrieval processes. The sorting conveyor automatically sorts the uniforms to be grouped for each employee so that the uniforms can be quickly loaded onto the automated uniform distribution conveyors. Uniforms are then automatically distributed to employees when they swipe their employee ID cards, and the InvoTech Uniform System automatically records which uniforms were issued to each employee.

The RFID technology eliminates the daily task of physically separating the different types of uniforms and then hand-counting and manually recording, reducing labor costs and human error. In addition, the InvoTech Uniform System provides 100-percent accountability for the approximately 18,500 employees. The system benefits include eliminating uniform losses, lowering uniform purchases and improving labor productivity.

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