Rodd Hotels & Resorts has partnered with Optii Solutions to adopt Optii Solutions technology across all seven properties throughout Prince Edward Island, Nova Scotia and New Brunswick.
Rodd Hotels will be adopting the full Optii Solutions package, including the housekeeping, service and chat products to help optimize and streamline the daily operations of its properties. The company invested in technology to help optimize its current teams and provide them with the tools to enable teams to do more with less.
By using data-driven insights, predictive technology and AI, Rodd Hotel teams expect to optimize room attendant routes and centralize operations so that hotel managers and operators have full visibility of their day-to-day operations. Optii Solutions aims to help the company optimize labor to improve response times, minimize downtime and ensure a balanced workload. Optii Chat will enable teams to communicate effectively across departments and properties, helping to create a dynamic connection between the front and back of house.
“Creating the best guest experience is at the heart of what we do at Rodd Hotels," Rodd Hotels & Resorts CFO Bobbi Lawlor-White said in a statement. "With the challenges of the past two years we wanted to invest in a solution that would mean we can make our teams and daily operations more efficient and productive so that they are motivated in their role. With Optii Solutions we’re looking forward to the 360 degree visibility of our operations so we can see where we need to improve. Our team will also benefit from the ability to update our teams’ skills with the Optii training capabilities, which will be a real benefit as we head towards the busier summer season, so we know our teams are up to date on the latest processes.”