Rosen Hotels & Resorts will partner with Infor to implement key back-of-house hospitality solutions, including automating critical business functions like financials, human resources, talent, analytics and workforce management.
As an existing Infor customer for budgeting and reporting, this expanded partnership aims to help Rosen properties—with more than 6,300 guestrooms and suites and 730,000 square feet of meeting space—to use cloud-based applications specifically built for the hospitality industry to automate time-consuming processes. By automating critical business functions, Rosen will be able to share better data in real time, create processes that can scale and improve its workforce culture.
“As a modern hotelier, we are always looking for ways to not only improve the guest experience, but also improve workflow for our associates," said Jim Bina, Rosen's director of finance. "This streamlined approach allows us to stay cutting edge, capitalize on critical data and intelligence, and synergize our various departments, therefore increasing efficiency. We are all about relationships here at Rosen and, for us, we felt Infor’s easy-to-use technology/applications will help us continue to be a leader in the hospitality industry while taking operations to the next level.”
By connecting all locations into one common, accessible environment, Rosen Hotels can track essential activities, trends and outcomes, increasing visibility, efficiency and profitability.