Silversmith Hotel teams up with OpenKey

The Silversmith Hotel, a luxury boutique hotel located in Chicago, focused on creating a distinct hotel experience through its renovation process, blending contemporary design elements with historic architecture. Photo credit: OpenKey

In the heart of the Windy City, guests of the Silversmith Hotel can have a high-tech experience, starting with a seamless keyless check-in process due to the installation of OpenKey’s technology.

The Silversmith Hotel, a luxury boutique hotel located in Chicago, focused on creating a distinct hotel experience through its renovation process, blending contemporary design elements with historic architecture. Each of the spacious 144-deluxe guestrooms feature 12-foot ceilings and high-tech amenities like complimentary high-speed Wi-Fi and keyless room access.

The Silversmith Hotel is situated one block from Millennium Park and just steps from dining, shopping, the arts and nightlife destinations. For business travelers, the business center and meetings spaces are well-equipped with a number of convenient amenities. While hospitality professionals are ready to assist 24-hours a day, OpenKey's technology allows guests to skip the front desk and head to their room with check-in directly from their smartphone and keyless room access.

“We understand how important convenience is for today’s traveler,” said Eric Batis, VP portfolio management for Silversmith owner Ashford Hospitality Trust, in a statement. “Whether it's for business or pleasure, our goal is to make sure our guests enjoy luxurious accommodations with high-tech amenities. Introducing OpenKey's mobile technology as part of our services ensures our guests get the best of both worlds."

The downloadable OpenKey app ensures guests can receive directions to the hotel property, inform the resort of early or late arrival, access hotel Wi-Fi codes and more importantly, skip the front desk during check-in and check-out. A recent Oracle global study confirmed that 88 percent of consumers surveyed want a mobile app that supports check-in, check-out and provides a relevant and personalized experience.

Suggested Articles

Following the deaths of five people in a shooting at an Airbnb rental in California, CEO Brian Chesky said the platform was “banning party houses.”

The new properties in Phuket and Pattaya will add nearly 1,550 guestrooms to the company’s Thai portfolio between late 2020 and 2024.

The Radisson Blu Hotel, Casablanca City Center is Radisson Hotel Group’s second property in Morocco.