The Smyth Tribeca in New York City has upgraded to Hotel Internet Services' high-performance Wi-Fi network. A modern and high-end property situated on the corner of West Broadway and Chambers Street, Smyth Tribeca now has fast, secure internet access for its guests.
Smyth Tribeca has a wide range of luxurious amenities, including oversized marble bathrooms for each of its 100 rooms as well as an onsite creative cocktail bar. Smyth Tribeca ultimately recognized a need to keep up with evolving guest standards when it comes to Wi-Fi connectivity and service quality.
“A hotel’s WiFi service is just as important, if not sometimes more so, than any physical amenity that a property may offer its guests,” Dale Saferstein, community curator at Smyth Tribeca, said in a statement. “As a location aiming to provide the best possible stay experience, making sure that our WiFi service could meet the highest expectations was a top priority that HIS fully delivered on. From the initial planning stages to project completion, HIS made sure that the installation process was quick and seamless, and we have only heard good things from our guests since making the switch to a more modern network infrastructure.”
Opting to partner with HIS, Smyth Tribeca was able to leverage both the latest technology and industry expertise to design a cost-effective network capable of high quality performance. To guarantee anticipated results, HIS technicians used network hardware technology, with solutions such as Ruckus access points installed within strategic locations in order to maximize WiFi signal coverage and performance while keeping upgrade expenses down. Since completing the upgrade, Smyth Tribeca has credited HIS and the new network with eliminating virtually all online-related guest complaints.
To ensure that service quality remains consistently high, Smyth Tribeca is also backed by 24/7 HIS network monitoring and support services. This ensures that any performance or troubleshooting issue is always swiftly identified and corrected before any dips in guest satisfaction are experienced.