Springer-Miller Systems introduces WorldNXT, a comprehensive platform of browser-based and mobile booking solutions that is customizable to cater to the unique needs of different hotels and resorts.
The WorldNXT solution is live and in production. Resort Collection has successfully deployed the WorldNXT lodging booking engine, WorldNXT owners portal and the WorldNXT mobile application throughout its portfolio of resorts, condos and villas in northwest Florida.
“We were previously running multiple systems that didn't ‘talk’ to each other, causing an exorbitant amount of unnecessary manual work to be done by our reservations team,” said Paul Wohlford, VP of business development, Resort Collection. “Now, with WorldNXT, we have a website, booking engine, SMS|Host system, owners portal, and property apps that are all integrated. Our team can now manage their work more effectively and efficiently. In a week's time, we've already seen an increase in our web traffic and online bookings.”
Seamlessly integrated into the SMS|Host hospitality management system, the WorldNXT lodging booking engine enables online reservations to flow in real-time from the web to theSMS|Host system without incurring painful transaction-based fees. Inventory, rates and availability are automatically updated in real time as changes are made in the SMS|Host system.
There is no need to manually update or duplicate efforts via a separate channel manager tool to maintain web presence. Fully responsive and embedded directly into an existing website, the lodging booking engine provides a sleek and seamless shopping experience, with the flexibility to book accommodates at either the room-type level or at a unit-specific level. The WorldNXT lodging booking engine has comparative and suggestive selling tools that engage and convert “lookers into bookers,” driving revenue and attracting traffic direct to websites.
Fully unified with the SMS|Host system, the WorldNXT owners portal is an owner-facing solution that provides individual property owners with access to a branded portal where they can view and print statements, explore a calendar to monitor availability of their unit, and make reservations directly. The portal provides transparency for owners to have insight into their investment 24/7 and alleviates strain on the property to manage this information.
The WorldNXT mobile app is a fully customizable and branded destination app providing the look and feel of your resort. From the app, guests can access detailed room, property and amenity information. The app serves as a messaging platform to guests, supporting push notifications that increase guest engagement as well as revenue per available room. Guests are able to book room reservations, manage itineraries and access their social media accounts, enabling the guest journey to start before they even get to the property.