Time Hotel in Nyack, N.Y., installs Amazon's Alexa in guestrooms

Volara’s software allows the Time Hotel to manage voice interactions with its guests.

The Time Hotel in Nyack, N.Y., installed Amazon Alexa in its guestrooms and the Dream Hotel Group, which operates The Time Nyack, chose Volara to provide the software that manages voice interactions with their guests.
 

Planning your wedding? Due to this new technology, The Time Nyack now offers brides and grooms a chance to welcome their wedding guests with a personal greeting in their own voice over the Amazon Echo Dot. Hosting a corporate retreat? The Echo Dots at can share an in-room welcome in your CEO’s voice with your entire team to get them excited and engaged.
 
Every guest can have the services of the hotel—whether concierge, housekeeping or valet—at the tip of their tongue. Next time you forget your toothbrush, there will be no need to pick up the phone. Just ask Alexa.
 
“The Time Nyack brings modern amenities to a boutique hotel environment in the heart of the Hudson Valley The Volara-powered Amazon Echo Dot devices found in our guestrooms are well equipped to handle guest requests, like helping them find local restaurants, music, amenities and events,” said Christian Cooper, VP of IT at Dream Hotel Group, in a statement. “Volara’s software not only allows us to manage the voice interactions with our guests, but also to route requests to the appropriate member of our staff.”

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Hotel Optimization Part 3 | January 27, 2021

With 2020 behind us and widespread vaccine distribution on the horizon, the second half of the new year is looking up, but for Q1 (and most likely well into Q2) we’re very much still in the thick of what has undeniably been the lowest point of the pandemic. What can you be doing now to power through and set yourself up for a prosperous 2021 and beyond? Join us at Part 3 of Hotel Optimization – A Virtual Event on January 27 from 10am – 1:05pm ET for expert panels focused on getting you back to profitability.