Travel Tripper, Pegasus deploy ADA-compliance monitoring

Travel Tripper's ADA-compliance experts conduct regular audits of a hotel’s website to ensure inclusion of essential accessibility content and messaging. Photo credit: Travel Tripper

The newly merged Travel Tripper and Pegasus deployed an Americans with Disabilities Act compliance auditing and monitoring program. Travel Tripper, a provider of reservations and e-commerce platforms, designed the monitoring program exclusively for hotels, which can become targets for ADA-compliance lawsuits. According to the law, hotels are not only expected to comply with physical accessibility requirements of their public spaces and rooms, they also are expected to operate websites that comply with WCAG 2.1 AA-Level standards, which make web content more accessible to people with disabilities. Travel Tripper’s automated solution monitors a hotel’s website for technical violations of web accessibility guidelines, flagging operators to resolve the issue.

In addition, the company’s ADA-compliance experts also conduct regular audits of a hotel’s website to ensure inclusion of essential accessibility content and messaging. The company’s tools have been utilized by a range of independent properties and small hotel groups, as well as at properties flagged by brands such as Marriott, Equinox, Westin, Renaissance, Sheraton and Le Meridien.

"Every hotel is vulnerable to ADA lawsuits, but independent hoteliers are especially at risk in this arena due to limited resources," said Nate Lane, senior director of digital platforms at Travel Tripper and Pegasus. "Using our ADA monitoring program, hotels of any size can stay on top of compliance requirements and keep lawsuits at bay."

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Hotel Optimization Part 3 | January 27, 2021

With 2020 behind us and widespread vaccine distribution on the horizon, the second half of the new year is looking up, but for Q1 (and most likely well into Q2) we’re very much still in the thick of what has undeniably been the lowest point of the pandemic. What can you be doing now to power through and set yourself up for a prosperous 2021 and beyond? Join us at Part 3 of Hotel Optimization – A Virtual Event on January 27 from 10am – 1:05pm ET for expert panels focused on getting you back to profitability.