Visual Matrix has acquired LodgingControls, a housekeeping productivity software, to integrate Visual Matrix technology with LCI’s Mobile Operating Platform. The terms of the transaction were not disclosed.
As a member of the ASG hospitality family, the LCI integration with Visual Matrix’s PMS is meant to provide labor-strapped hoteliers with an integrated set of tools that can streamline tasks and boost staff productivity.
MOP includes advanced automated task management that provides employees and managers with instant insight into what—and when—tasks need to be completed:
- Streamline common tasks: common requests, maintenance, room status change, time tracking, etc.
- Real-time staff assignments: quick and easy access to information helps turn rooms, complete work orders and accommodate guests faster.
- Instant guest and staff communication: A guest interaction texting system and Alexa integration helps maximize methods to meet guest needs.
- Staff safety: MOP offers an advanced panic button functionality. During an emergency, staff need to only press a button on their personal device to instantly begin recording audio and video while automatically alerting response personnel.
The MOP housekeeping tool is accessible on any Wi-Fi enabled device and allows seamless communication between employee teams by letting staff instantly create or update tasks related to maintenance, preventative maintenance, guestroom cleaning status, special guest requests and more. MOP remains available as a standalone solution and does integrate with many PMS platforms which will now include Visual Matrix. Visual Matrix customers can secure preferred pricing on MOP and will not pay a Visual Matrix Integration fee. Independent MOP customers will also be offered special pricing if they want to switch to Visual Matrix PMS. All current negotiated pricing for MOP and Visual Matrix remains the same.
“Joining forces with Visual Matrix was a natural next step in our company’s growth as the two organizations share a common commitment of reducing hotel inefficiencies which have only worsened with the industry’s labor shortage,” said Pradip Mulji, hotel owner and founder of LCI. “Existing customers can rest assured knowing that Albert, Linda and team remain committed to their success, and we look forward to providing even greater value as we integrate and gain access to additional resources.”