Yotel has selected Intelity's platform as a brand standard. The tech-forward hotel brand plans to implement the Intelity platform across all of its properties in order to provide travelers with a superior guest experience and streamline daily operations.
Yotel’s new mobile brand app and mobile key capability, powered by Intelity, will give guests the convenience of skipping the front desk through mobile check-in. They also will be able to request hotel services, communicate with staff and access information, including curated city guides. Yotel staff will use Intelity’s full-service back-office solution, Intelity Staff, to organize and fulfill guest requests, process and track work orders and view real-time data analytics. The Intelity platform also integrates with Yotel’s property-management systems, room controls and robot butlers.
The company, which has hotels in major city centers and airports terminals around the world, will implement Intelity at its new properties first, followed by a rollout at pre-existing locations. Yotel plans to kick off the first phase of the new platform with the soft opening of its Yotel Istanbul property this year.