DigiValet make U.S. debut at the Loews/Universal Aventura Orlando

The DigiValet platform has the ability to capture guest preferences. Photo credit: DigiValet

DigiValet's iPad-based guestroom product for luxury hotels will debut in the U.S. at Loews/Universal's Aventura Hotel in Orlando, scheduled to open in August.

DigiValet offers an easy-to-use interface for guests to use room controls, television control, movies-on-demand, order food, read newspapers and more.

“For too long, hotel guests have been limited in their ability to enjoy the full scope of a hotel's services, including advanced room features and entertainment options, all from a single device,” David Goldstone, president of DigiValet the Americas, said in a statement.

FREE DAILY NEWSLETTER

Like this story? Subscribe to Operations & Technology!

Hospitality professionals turn to Operations & Technology as their go-to source for breaking news on guestrooms, food & beverage, hospitality and technology trends, management and more. Sign up today to get news and updates delivered to your inbox daily and read on the go.

Especially at luxury and super-luxury hotels, today's travelers are demanding the same connectivity and seamless technology they enjoy at home, and the DigiValet system makes it possible, Goldstone said. Providing personalized service while at the same time being unobtrusive is a main reason DigiValet is finding the success at many of the world’s most iconic luxury properties.

The DigiValet platform enhances the guest’s stay as well as their connection to the hotel's staff, with the ability to capture guest preferences to help make their experience more amazing upon their return.

The company’s complete in-room solution also creates new levels of comfort, engagement and connectivity for guests, as hotel managers deliver unprecedented new levels of interactive guest communication and service. The value of these experiences are often reflected in a property’s guest satisfaction, loyalty and TripAdvisor scores.

Suggested Articles

This survey is open to design and architecture firms that do hotel/lodging projects around the world.

The survey is open through March 30 and results will be published in the May issue.

This results season has, once the coronavirus has been stripped out, been all about loyalty.