California's Haley Hotel rolls out mobile key technology

Haley Hotel guests can now check in and check out remotely. Photo credit: OpenKey

Santa Barbara, Calif.-based Haley Hotel unveiled its partnership with OpenKey for universal mobile access. Guests can check in and check out remotely; receive a room assignment, hotel directions and Wi-Fi codes; and easily access their room and common area doors from their mobile device.

“Our goal is to provide a local, yet modern experience to our hotel guests that reflects the feel of the Haley,” Marcus Natale, director of operations for the hotel, said in a statement. “Adding OpenKey’s mobile technology provides us a competitive-edge, and more importantly, our guests can enjoy a superior hotel stay experience.”
 
Seventy-six percent of travelers say their smartphone is the most important travel companion, yet less than one-third of hotels offer mobile check-in and check-out. More hoteliers are understanding the value of adopting mobile key. Reducing operational costs, improving online guest ratings and reducing check-in lines are just some of the benefits.

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Hotel Optimization Part 3 | January 27, 2021

With 2020 behind us and widespread vaccine distribution on the horizon, the second half of the new year is looking up, but for Q1 (and most likely well into Q2) we’re very much still in the thick of what has undeniably been the lowest point of the pandemic. What can you be doing now to power through and set yourself up for a prosperous 2021 and beyond? Join us at Part 3 of Hotel Optimization – A Virtual Event on January 27 from 10am – 1:05pm ET for expert panels focused on getting you back to profitability.