Santa Barbara, Calif.-based Haley Hotel unveiled its partnership with OpenKey for universal mobile access. Guests can check in and check out remotely; receive a room assignment, hotel directions and Wi-Fi codes; and easily access their room and common area doors from their mobile device.
“Our goal is to provide a local, yet modern experience to our hotel guests that reflects the feel of the Haley,” Marcus Natale, director of operations for the hotel, said in a statement. “Adding OpenKey’s mobile technology provides us a competitive-edge, and more importantly, our guests can enjoy a superior hotel stay experience.”
Seventy-six percent of travelers say their smartphone is the most important travel companion, yet less than one-third of hotels offer mobile check-in and check-out. More hoteliers are understanding the value of adopting mobile key. Reducing operational costs, improving online guest ratings and reducing check-in lines are just some of the benefits.