Hyatt Regency Riyadh Olaya, a luxury full-service property located in Riyadh, Saudi Arabia, has implemented mobile entry functionality from Assa Abloy Hospitality. One of the first properties in Saudi Arabia to provide its guests with mobile entry functionality, Hyatt Regency Riyadh Olaya is also among the first participants in a global program by Hyatt Hotels Corporation that aims to implement mobile entry technology at all properties by 2020.
As a preferred security access provider for Hyatt, Assa Abloy Hospitality was selected by Hyatt Regency Riyadh Olaya to implement its mobile entry with the installation of VingCard Signature RFID door locks. Referred to as mobile entry and available for guests to download on their device as an integrated feature within the "World of Hyatt" app, the solution serves Hyatt's goal of providing its guests with a more seamless check-in experience.
Instead of waiting in front-desk lines when arriving, travelers staying at the Hyatt Regency Riyadh Olaya can bypass traditional check-in procedures by using their personal device as a digital guestroom key.
“With multiple major hotel brands now offering some sort of express check-in functionality, we are extremely pleased to be leading our region with the adoption of a technology that in many ways, is redefining the standards of guest convenience,” Hyatt Regency Riyadh Olaya GM Nizar Weshah said in a statement. “Mobile entry is fast becoming an amenity that guests expect when making their booking decisions, and those not offering such a feature increasingly run the risk of losing revenue, as guests look elsewhere to properties that can fulfill their needs.”
Hyatt hotels benefits from a platform that seamlessly integrates with its existing guest-facing mobile app to maximize ease of use and also ensures that guests are fully protected with the latest in security technology. Developed using Assa Abloy's Seos technology, the solution safeguards against the threat of data theft and unauthorized access by encrypting digital key and room number information, which is then transmitted to guest devices using a secure communications channel. Once received by a guest's device, the data is then stored inside a digital vault within the hotel's app, and is again transmitted via a secure channel when a guest places their device within proximity to the appropriate guestroom lock.
By also implementing VingCard Signature RFID with mobile entry, Hyatt Regency Riyadh Olaya gains additional security features with the door lock's use of encryption protocols that protect against keycard cloning attempts. As a solution that takes a minimalistic design approach, Signature RFID was also selected by hotel leadership due to the platform's ability to blend in seamlessly with the property's elegant style.