Intelity partners with Acuant to reduce customer friction, fraud

Acuant’s AssureID provides instant ID authentication and verification through Intelity’s mobile guest apps. Photo credit: Intelity

Intelity is partnership with Acuant, an identity proofing platform. Intelity’s customers will soon be able to offer their guests remote identity check as part of the existing mobile check-in process to further streamline the guest experience.

“We are excited about this partnership that combines our AssureID technology with Intelity’s mobile check-in and mobile key delivery,” Acuant President and CEO Yossi Zekri said in a statement. “This will enhance the guest experience at hotels worldwide and illustrates how we serve to reduce consumer friction and fraud simultaneously.” 

Acuant’s AssureID provides instant ID authentication and verification through Intelity’s mobile guest apps, as well as the mobile software development kit. Guests will be able to submit their ID for verification during remote check-in, and, upon confirming their identity, activate their mobile key, upgrade rooms, and further simplify the check-in process for front-desk staff.

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“Friction at the front desk and delays at check-in remain ongoing pain points for guests and hotel operators alike,” Intelity CEO Robert Stevenson said.  “With our platform’s extensive suite of mobile capabilities and Acuant’s ID-verification platform, we are one step closer to a fully tracked, optimized and automated check-in process.”