Intelity, which offers contactless guest experiences for the hospitality industry, announced a new deal with Circa Resort & Casino in Las Vegas to provide mobile check-in and mobile key, as well as deploy a fleet of 10-inch luxury tablets that will enable contactless service and give guests digital control over their stays.
“Technology is a key part of the resort experience we’re creating,” said Paul Ballard, chief information officer at Circa Resort & Casino. “The guests we want to attract are tech-savvy and looking for more than a typical hotel stay. By implementing mobile check-in and in-room tablets, we’re ensuring they have 24/7 access to everything they need to create luxurious, memorable Vegas experiences—whether they’re in their room, at the pool or on the casino floor.”
Mobile check-in, mobile key and in-room tablets will create a convenient and contactless, full-flow digital experience for resort guests. Not only will guests be able to skip the front desk and check in directly from their smartphone, they’ll also be able to use the tablets to order mobile dining, make reservations for various resort services and amenities, stream music and request contactless service. When it’s time to check out, they can view their folio and exit with just a few taps on their phone.
The resort will also be able to customize messaging and promotions for special events and groups, providing unique opportunities to personalize guest experiences and connect the hotel with the casino floor and the sportsbook, driving both revenue and satisfaction. And as health concerns remain in play, the communication and contactless capabilities offered by the platform will enable an effective safety strategy to protect guests and staff.
Circa Resort & Casino is scheduled to officially open on Oct. 28.