Maestro and data-sharing platform Hapi have teamed up to support independent hoteliers. By integrating Maestro PMS with Hapi, hoteliers and technology solutions providers can now access and share data with Maestro as well as more than 100 other solutions providers by writing to a single Hapi API with little to no development work on the hoteliers’ end.
Maestro will partner with Hapi to be a one-stop-shop for all hotel technology integrations: Hoteliers will pay Hapi a single annual fee to bundle all requested Maestro integrations.
One benefit of the integration to Hapi is access to Hapi guest-powered by Salesforce to centralize data and personalize each step of the guest journey, which aims to drive loyalty and increase conversion.
“Maestro has evolved over the years to become just what many hoteliers are looking for today: a PMS-driven platform that includes a suite of operational tools from a single provider," Hapi CEO Luis Segredo said in a statement. "Through this integration with Hapi, now more solutions providers can tap into Maestro data to create a more seamless experience for both users and guests. Hapi is quickly becoming the de facto API standard for connectivity and we’re proud to be helping hoteliers at both property and corporate levels access and action their data.”
The Margaritaville Beach Hotel in Pensacola Beach, Fla., is the first property to leverage the Maestro-Hapi guest integration. The hotel can pull single guest profiles from Maestro to develop a 360-degree view of the customer and share that data with Salesforce to build targeted campaigns.