Mi-Room launches as cloud-based mobile ordering application for hotel services

Wi-Q Technologies launches Mi-Room, a cloud-based mobile ordering solution designed to make guestroom services more accessible and profitable. Unlike a mobile ordering app, which relies on guests taking the time to download it, Mi-Room is a cloud-based application that can be accessed in seconds and in under three key strokes via any internet-enabled mobile device, allowing guests to use their own smartphones, tablets and laptops to order guest services from the comfort of their hotel room.

Features include a user-friendly interface, choice of language, allergy and dietary requirements and multiple payment options, including charge to room. Along with enhancing guests’ experience, Mi-Room’s brand customizable software provides an ideal platform to increase upsell opportunities, easily managed through a back-end system that facilitates real-time updates to menus and pricing, as well as take advantage of data-driven marketing tools. It can be in place in less than two weeks from point of contract and thanks to a little or no Capex SaaS model, venues can experience an instant return on investment.

“Following the launch of Wi-Q, our cloud-based ordering system that has been implemented in restaurants worldwide, a London hotel group expressed a need for our technology to enhance the guestroom services of their hotels,” said Graham Cornhill, managing director and founder of Wi-Q Technologies. “Through targeted research, it quickly became apparent that they weren’t alone, so we started developing software specifically for that purpose.”

Virtual Roundtable

Post COVID-19: The New Guest Experience

Join Hotel Management’s Elaine Simon for our latest roundtable—Post COVID-19: The New Guest Experience. The experts on the panel will share how to inspire guest confidence that hotels are safe and clean and how to win back guest business.

The Mi-Room guest services solution has been fine-tuned by working closely with the hotel sector, industry experts and payment and EPOS providers, including Oracle Hospitality, which now enables Mi-Room integration with tens of thousands of hotels worldwide.

Suggested Articles

Wyndham Hotels & Resorts has opened the 63-room Microtel by Wyndham in George, Wash.—the brand’s first hotel to use the Moda prototype.

Hospitality Financial and Technology Professionals is switching October's "Best of HFTP" in-person events to the virtual "Cyber HITEC.…

The communication and operations platform has announced a $10 million extension of its series B funding, bringing the round to $60 million.