Palm Garden Hotel selects KEYPR as guest experience tech partner

Palm Garden Hotel installed KEYPR's guest-experience programs.

The Palm Garden Hotel in Thousand Oaks, Calif., partners with KEYPR for guest-experience technology. The full-service hotel, owned and operated by Selvin Properties, will use the KEYPR platform to greatly enhance its guest experience.

“As the only full-service hotel in Thousand Oaks, we have seen the demand for mobile check-in and service grow immensely over the last 12 months,” Palm Garden’s GM Steven Ortmann said in a release. “KEYPR offers a completely turnkey solution that allows us to better serve our guests while connecting them directly with our hotel services and amenities.”

The KEYPR platform offers hotels, casinos and residential properties multiple opportunities to delight guests, increase revenue, decrease operating costs and access valuable performance data. Palm Garden will have access to KEYPR platform and will be able to take advantage of key features like:

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  • A mobile guest app that facilitates seamless check-in and check-out and access to hotel services, information and amenities.
  • Fully customized in-room tablets that replace in-room electronics (alarm clocks, sound systems), printed collateral, compendiums and also acts as a powerful promotional platform.
  • Guest Experience Management system is KEYPR’s proprietary back-office software solution that enables mobile services, work orders, request fulfillment and seamlessly unites back-of-house operations with guest needs.