Pantai Inn in La Jolla, Calif., installed enhanced Wi-Fi and BeyondTV with voice control capabilities from Hotel Internet Services.The hotel now offers its guests a fast and reliable internet connection, and with the installation of BeyondTV, also benefits from the latest conveniences in content casting and voice-activated guestroom amenity control.
The Pantai Inn recognized a need to implement BeyondTV in order to meet demands for instant and more personalized services. A comprehensive guestroom entertainment solution, BeyondTV provides guests with the ability to cast virtually any kind of content from personal devices onto larger guestroom television screens, including Netflix and Hulu and social media channels such as Facebook or Twitter. Unlike televisions that provide such services via preinstalled apps, BeyondTV avoids privacy concerns related to the input of personal login details and provides guests with the ability to delete personal data at any time or automatically upon check-out.
"While providing guests with new and exciting experiences is a vital goal of any hotel establishment, the ongoing evolution of consumer technology has meant that guests are now accustomed to a high degree of personalization when it comes to their in-room entertainment needs and expect the same level of quality regardless of where they stay," Pantai Inn GM Mike Murrell said in a statement. "BeyondTV not only completely fulfills this growing demand, but also provides a host of other satisfaction-enhancing amenities, with our guests for example able to view and order available hotel services right from their guestroom television. With the added ability of voice control, guests can also take greater control over their own hotel stay experience and interact with amenities in a way that is more convenient and in line with their preference for faster service."
Through BeyondTV's integration with Amazon's Alexa, the Pantai Inn's guests can now control television functions using their voice alone, eliminating a need to locate or attempt to learn how to use the remote control. Through the integration with Volara, voice-activated control may also extend to a hotel guestroom's other amenities, including thermostats, lighting and drapes. BeyondTV's voice control feature can also be used to schedule wakeup calls or communicate with a hotel's various departments. BeyondTV also offers the ability for guests to use voice in ordering amenities such as room service or in attempting to locate hotel details such as restaurant hours and ongoing promotions.
HIS also enhanced Pantai Inn's Wi-Fi abilities in order to provide guests with a seamless and reliable online experience. The property staff now can ensure that guests are able to access a high-speed and secure Wi-Fi connection, no matter where they are on the property or the type of content that they seek to access.