Sonifi partners with Volara for voice-enabled room controls

Sonifi will make this solution available as part of its core lineup of hospitality solutions for customers. Photo credit: Sonifi Solutions

Sonifi Solutions now delivers voice-activated room controls powered by Volara. The integrated experience allows users to make requests, control the room environments, and access information using proven technologies such as Alexa for Hospitality. Sonifi will make this solution available as part of its core lineup of hospitality solutions for customers. The partnership also includes technology integrations that combine Sonifi’s guestroom technology and Volara’s voice activation capabilities to drive a more seamless and enhanced guest experience, as was recently launched at the Fairmont Scottsdale Princess, a AAA Five Diamond resort spread across 65 acres in the Sonoran Desert of Scottsdale, Ariz.

The property is among the first to offer guests a hands-free, voice-activated calling feature via Alexa for Hospitality. This voice-enabled amenity is customized to the Princess hotel and located only in premium rooms. Guests may ask the Alexa any myriad of questions or requests, from scheduling turn-down service, to playing music, dialing the concierge desk or asking the best place for a great steak.

“The possibilities of combining video and voice to deliver guest experiences are quite powerful,” Sonifi Chief Commercial Officer Roy Kosuge said in a statement. “We’re excited to be working with Volara’s innovative team to exceed guest and hotelier expectations.”

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Hotel Optimization Part 3 | January 27, 2021

With 2020 behind us and widespread vaccine distribution on the horizon, the second half of the new year is looking up, but for Q1 (and most likely well into Q2) we’re very much still in the thick of what has undeniably been the lowest point of the pandemic. What can you be doing now to power through and set yourself up for a prosperous 2021 and beyond? Join us at Part 3 of Hotel Optimization – A Virtual Event on January 27 from 10am – 1:05pm ET for expert panels focused on getting you back to profitability.