Sonifi partners with Volara for voice-enabled room controls

Sonifi will make this solution available as part of its core lineup of hospitality solutions for customers. Photo credit: Sonifi Solutions

Sonifi Solutions now delivers voice-activated room controls powered by Volara. The integrated experience allows users to make requests, control the room environments, and access information using proven technologies such as Alexa for Hospitality. Sonifi will make this solution available as part of its core lineup of hospitality solutions for customers. The partnership also includes technology integrations that combine Sonifi’s guestroom technology and Volara’s voice activation capabilities to drive a more seamless and enhanced guest experience, as was recently launched at the Fairmont Scottsdale Princess, a AAA Five Diamond resort spread across 65 acres in the Sonoran Desert of Scottsdale, Ariz.

The property is among the first to offer guests a hands-free, voice-activated calling feature via Alexa for Hospitality. This voice-enabled amenity is customized to the Princess hotel and located only in premium rooms. Guests may ask the Alexa any myriad of questions or requests, from scheduling turn-down service, to playing music, dialing the concierge desk or asking the best place for a great steak.

“The possibilities of combining video and voice to deliver guest experiences are quite powerful,” Sonifi Chief Commercial Officer Roy Kosuge said in a statement. “We’re excited to be working with Volara’s innovative team to exceed guest and hotelier expectations.”

Virtual Roundtable

Post COVID-19: The New Guest Experience

Join Hotel Management’s Elaine Simon for our latest roundtable—Post COVID-19: The New Guest Experience. The experts on the panel will share how to inspire guest confidence that hotels are safe and clean and how to win back guest business.

Suggested Articles

The REIT said that it does not expect to see a meaningful increase in demand for its portfolio until there are COVID-19 medical solutions in place.

Choice Hotels International hailed its strong domestic drive-to and leisure markets as it reported growth in occupancy and conversions.

The three companies account for 68 percent of the projects in the total pipeline.