The St. Regis Atlanta has installed Intelity’s guest-services platform, providing technological advancements for both guests and staff. The addition of Intelity is a part of the resort’s multimillion dollar, propertywide refresh expected to be completed in early 2019.
An important aspect of the remodel was catering to tech-savvy travelers, which is why the hotel installed Intelity’s in-room tablets, allowing guests to control room features such as lighting and air conditioning, order roomservice and access helpful information about hotel amenities.
On the management side, the Intelity platform integrates with LightSpeed, the Marriott property-management system, and also is fully integrated with the hotel’s point-of-sale system Micros Simphony. These integrations, along with Intelity staff-facing platform, connect staff directly with guests so they can easily manage service requests for housekeeping, transportation and concierge.